Terms of Service

Effective Date: June 24, 2026 | Last Updated: June 24, 2026

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at pizzalucegrill.rest (the "Site") or any services offered by Pizza Luce ("Company," "we," "us," or "our"). By accessing or using our Site, placing an order, or otherwise engaging with our services, you ("User," "Customer," or "you") agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately discontinue use of our Site and services.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the pizzalucegrill.rest website or any associated digital platforms, mobile applications, or services provided by Pizza Luce, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you and Pizza Luce.

If you are using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such a case, "you" and "your" will refer to that entity. If you lack such authority, or if you do not agree with these Terms, you may not use our services.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically for updates.

Users must be at least thirteen (13) years of age to use this website. Users under the age of eighteen (18) must have the consent and supervision of a parent or legal guardian. By using our services, you represent that you meet the applicable age requirements.

2. Description of Services

Pizza Luce is a food service establishment that provides customers with a range of culinary offerings, including but not limited to pizzas, grilled items, appetizers, beverages, desserts, and other food and beverage products. Our services are offered through the following channels:

Dine-In Services: Customers may visit our physical location to enjoy meals on-site.
Takeout and Carryout: Customers may place orders for pickup at our establishment.
Delivery Services: Subject to availability and geographic limitations, we may offer delivery services directly or through third-party delivery partners.
Online Ordering: Through our website at pizzalucegrill.rest, customers may browse our menu, customize orders, and complete transactions electronically.
Catering Services: We may offer catering and event food services subject to separate agreements and availability.
Special Promotions: From time to time, we may offer special deals, loyalty programs, coupons, or promotional pricing, each subject to their own specific terms and conditions.

We reserve the right to modify, suspend, discontinue, or alter any aspect of our menu, services, or operations at any time without prior notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation of services.

Pizza Luce makes no guarantee of continuous, uninterrupted access to our website or online ordering platform. The Site may be taken offline for maintenance, updates, or other operational reasons without advance notice.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

As a user of our Site and services, you agree to:

Provide accurate, current, and complete information when creating an account, placing an order, or submitting any form on our Site.
Maintain the confidentiality of any account credentials and be responsible for all activity that occurs under your account.
Promptly notify us of any unauthorized use of your account or any other breach of security.
Use our website and services solely for lawful purposes and in accordance with these Terms.
Comply with all applicable federal, state, and local laws, regulations, and ordinances in connection with your use of our services.
Treat our staff, other customers, and delivery personnel with respect and dignity at all times.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities in connection with your use of our Site or services:

Using our Site or services for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation.
Attempting to gain unauthorized access to our Site, servers, databases, or any related systems or networks.
Engaging in any activity that disrupts, damages, disables, overburdens, or impairs the functionality of our Site or servers.
Transmitting any unsolicited commercial communications, spam, chain letters, or other forms of unauthorized solicitation.
Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity.
Submitting false, fraudulent, or misleading information in any order, review, or communication.
Using automated bots, scrapers, crawlers, or other automated data collection tools on our Site without our express written consent.
Reverse engineering, decompiling, disassembling, or otherwise attempting to extract source code from our Site or any proprietary software.
Posting, uploading, or transmitting any content that is defamatory, obscene, offensive, threatening, or otherwise objectionable.
Attempting to manipulate pricing, order systems, or promotional codes in a fraudulent manner.
Collecting or harvesting personal information about other users without their consent.
Engaging in any conduct that could harm the reputation, goodwill, or business interests of Pizza Luce.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including but not limited to reporting such users to law enforcement authorities, terminating their account access, and/or seeking civil remedies.

4. Intellectual Property Rights

All content, materials, and elements available on the pizzalucegrill.rest website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, digital downloads, data compilations, menu designs, and software, are the exclusive property of Pizza Luce or its content suppliers and are protected by United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, trade dress laws, and other applicable intellectual property statutes and common law principles.

The Pizza Luce name, logo, trade name, service marks, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Luce or its affiliates. You may not use such marks without the prior written permission of Pizza Luce. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

Subject to your compliance with these Terms, Pizza Luce grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site solely for your personal, non-commercial use in connection with ordering food and accessing information about our services. This license does not include the right to:

Copy, reproduce, modify, distribute, or create derivative works based on our content.
Use any data mining, robots, scraping, or similar data gathering or extraction methods.
Download or copy account information for the benefit of a third party.
Use our content for any commercial purpose or public display without express written permission.

Any unauthorized use of our intellectual property may violate copyright law, trademark law, the laws of privacy and publicity, and other regulations and statutes, and may result in criminal and civil penalties. We actively enforce our intellectual property rights to the fullest extent permitted by law.

5. Online Ordering and Payment Terms

5.1 Order Placement

By placing an order through our website or any other channel, you represent that you are authorized to use the payment method provided and that the information you submit is accurate and complete. All orders are subject to availability and confirmation. We reserve the right to refuse, cancel, or limit any order at any time for any reason, including but not limited to product availability, inaccuracies in pricing or product descriptions, or suspected fraudulent activity.

5.2 Pricing and Taxes

All prices listed on our website are in United States Dollars (USD) and are subject to change without notice. Prices displayed do not include applicable sales taxes unless otherwise noted. Applicable federal, state, and local taxes will be calculated and added to your order total at checkout. You are responsible for all taxes, fees, and charges associated with your purchase.

5.3 Payment Methods

We accept various forms of payment as indicated at the time of checkout, which may include major credit cards, debit cards, and other electronic payment methods. By providing payment information, you authorize Pizza Luce and/or its third-party payment processors to charge the applicable amounts to your designated payment method.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you have concerns about your order, including issues with quality, accuracy, or delivery, please contact us promptly using the contact information provided in these Terms. We will review each complaint on a case-by-case basis and, at our sole discretion, may offer a refund, credit, or replacement. Refunds, if approved, will be processed to the original payment method within a commercially reasonable time period.

5.5 Delivery

Delivery availability, estimated delivery times, and delivery fees are subject to change based on location, order volume, and other operational factors. We do not guarantee delivery within any specific time frame. Estimated delivery times are provided as a courtesy and are not binding commitments. We are not responsible for delays caused by factors outside our control, including traffic, weather conditions, or third-party delivery service issues.

6. User-Generated Content

If you submit reviews, comments, feedback, photographs, or other content to our Site or social media pages associated with Pizza Luce (collectively, "User Content"), you grant Pizza Luce a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that you own or otherwise control all rights to the User Content you submit; that the User Content is accurate; that use of the User Content you supply does not violate these Terms or any applicable law; and that the User Content will not cause injury to any person or entity. We reserve the right to remove any User Content at any time and for any reason at our sole discretion.

7. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL SERVICES, CONTENT, AND MATERIALS PROVIDED BY PIZZA LUCE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA LUCE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WITHOUT LIMITING THE FOREGOING, PIZZA LUCE MAKES NO WARRANTY OR REPRESENTATION THAT:

THE SITE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.
THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE WILL BE ACCURATE, RELIABLE, OR CURRENT.
ANY ERRORS IN THE SITE WILL BE CORRECTED.
FOOD PRODUCTS WILL MEET ANY SPECIFIC DIETARY, ALLERGEN, OR NUTRITIONAL REQUIREMENTS UNLESS EXPRESSLY STATED.

Allergen Notice: Our food is prepared in a kitchen environment where common allergens, including but not limited to gluten, dairy, eggs, tree nuts, peanuts, soy, shellfish, and fish, may be present. While we take reasonable precautions, we cannot guarantee that our products are completely free of any allergen. Customers with food allergies or dietary restrictions are encouraged to contact us directly before placing an order.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL PIZZA LUCE, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

Your access to, use of, or inability to access or use the Site or services.
Any conduct or content of any third party on or through the Site.
Any content obtained from the Site.
Unauthorized access, use, or alteration of your transmissions or content.
Any food products purchased, consumed, or otherwise used.

EVEN IF PIZZA LUCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE AND SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA LUCE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you in full. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

9. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Pizza Luce and its owners, officers, directors, employees, agents, contractors, affiliates, suppliers, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees and court costs) that arise from or relate to:

Your use or misuse of the Site or services.
Your violation of these Terms of Service.
Your violation of any applicable law, rule, or regulation.
Your violation of the rights of any third party, including intellectual property rights, privacy rights, or publicity rights.
Any User Content you submit, post, or transmit through our Site.
Any fraudulent, deceptive, or harmful conduct on your part in connection with our services.

Pizza Luce reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree not to settle any matter without the prior written consent of Pizza Luce. You will cooperate as fully and as reasonably required in the defense of any claim.

10. Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Luce. These may include third-party delivery platforms, payment processors, social media platforms, and review websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

We do not warrant the offerings of any of these entities or individuals or their websites. You acknowledge and agree that Pizza Luce shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms of service and privacy policies of any third-party websites or services that you visit.

11. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to these Terms or your use of our Site and services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Luce is registered and operates, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of our services shall be brought exclusively in the federal or state courts located within the applicable jurisdiction of Pizza Luce's principal place of business. You hereby consent to personal jurisdiction and venue in such courts and waive any objection to the laying of venue in such courts.

These Terms are also subject to applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), and any applicable provisions of the Uniform Commercial Code (UCC) as adopted in the applicable state. To the extent our services are provided to residents of California, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) may also apply to certain personal information we collect.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceedings, we encourage you to contact us directly to attempt to resolve any dispute informally. You agree to provide written notice of your dispute to Pizza Luce at the contact information listed in these Terms. We will attempt to resolve the dispute within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within this period, either party may then pursue formal dispute resolution as described below.

12.2 Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES INDIVIDUAL ARBITRATION RATHER THAN JURY TRIALS OR CLASS ACTIONS FOR MOST DISPUTES.

Except for claims that qualify for small claims court and certain claims described herein, you and Pizza Luce agree to resolve any disputes arising out of or relating to these Terms or our services through binding individual arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in the jurisdiction where Pizza Luce is located, unless otherwise agreed. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND PIZZA LUCE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. Unless both you and Pizza Luce agree otherwise, the arbitrator may not consolidate or join more than one person's or party's claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information.

13. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you use our Site or services. Pizza Luce reserves the right, in its sole discretion, to terminate your access to all or part of our Site and services, with or without notice and with or without cause, including but not limited to any breach of these Terms by you.

Upon termination:

Your right to use the Site and services will immediately cease.
Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, limitations of liability, indemnification obligations, and dispute resolution provisions.
Pizza Luce reserves the right to pursue any remedies available at law or in equity for violations of these Terms.

You may terminate your use of our services at any time by ceasing to access and use the Site. If you have an account, you may request account deletion by contacting us at [email protected].

14. Changes to Terms

Pizza Luce reserves the right to modify, amend, update, or replace these Terms of Service at any time and at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and may, at our discretion, provide additional notice through our website, email communication, or other means we deem appropriate.

Your continued use of the Site or services following the posting of revised Terms constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must immediately stop using our Site and services.

In the event of a conflict between a previous version of these Terms and the current version, the current version shall control and supersede all prior versions with respect to any disputes arising after the date of the update.

15. Severability

If any provision of these Terms of Service is found to be invalid, illegal, void, or unenforceable under applicable law by a court or arbitrator of competent jurisdiction, that provision shall be deemed severed from these Terms. The invalidity, illegality, or unenforceability of such provision shall not affect the validity, legality, or enforceability of any other provisions of these Terms, which shall remain in full force and effect.

In the event that any provision is deemed unenforceable, the parties agree that the court or arbitrator should endeavor to give effect to the parties' intentions as reflected in the provision to the maximum extent possible under applicable law.

16. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by Pizza Luce on the Site, constitute the entire agreement between you and Pizza Luce concerning your use of the Site and services, and supersede all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written, between you and Pizza Luce.

No waiver by Pizza Luce of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Pizza Luce to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Force Majeure

Pizza Luce shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government restrictions, civil unrest, labor disputes, supply chain disruptions, power outages, internet or telecommunications failures, or any other event of force majeure. In such circumstances, we will use commercially reasonable efforts to resume normal operations as soon as practicable.

18. Electronic Communications

By using our Site or services, you consent to receiving electronic communications from Pizza Luce, including emails, text messages (if you have provided your mobile number and opted in), and notices posted on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You agree that Pizza Luce may use your contact information to send you transactional messages related to your orders, account activity, and important service updates. If you wish to opt out of promotional communications, you may do so by following the unsubscribe instructions included in such communications or by contacting us directly.

19. Accessibility

Pizza Luce is committed to making our website accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) and applicable requirements under the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience any accessibility barriers on our Site, please contact us at the information below so we can work to address your concerns.

20. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you need to contact us for any reason related to your use of our Site or services, please reach out to us using the following contact details:

Business Name	Pizza Luce
Email Address	[email protected]
Website	pizzalucegrill.rest

We endeavor to respond to all legitimate inquiries within five (5) business days. For urgent matters concerning your order, please contact us as promptly as possible via email.

Important Notice: These Terms of Service are intended to be legally binding and comprehensive. We strongly encourage you to read them in their entirety. By continuing to use our website and services, you confirm your acceptance of all terms and conditions outlined herein. If you do not agree with any portion of these Terms, please discontinue your use of our Site and services immediately.